Our founder Sam Iospa came from an IT infrastructure consulting background. His specialty was systems and before it was the buzzword it is today he transitioned to system security with a focus on authentication and defense in depth (aka layered security). While working for a Managed Services Provider (outsourced IT Services) he noticed a gap in the security landscape that left small businesses completely exposed.
Security at the time was divided into 2 basic categories. The first was large enterprises which needed a comprehensive approach and had the resource to purchase many different products to combine them into a solution. This was expensive and cumbersome for all involved, but mostly doable at scale.
The second was small companies who were largely dependent on the Saas offerings. Most of them relied on the idea that they were too small to be a target and didn’t want to invest in security.
Once small businesses started being targeted they came to ask their IT providers for help, but there was very little available to offer them. Sure, they could activate 2FA for their cloud services but there was no way for them to easily manage all of those users. Sure they could roll out advanced Anti-Malware solutions but there was no way to ensure all of their devices would get it.
Most importantly there was no way for them to buy a ready, off the rack solution that already combined everything they needed or even one company they can call to troubleshoot it all. That is where we were born. Our mission is to bring affordable, actionable, and user-friendly security to small businesses on a month to month basis ready to scale with your business. No need to purchase hardware or software licenses, no need to combine your own solution, no installation fees, and no tricks. That is our promise to you. You handle your business and we will protect you in the process.
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All of our client data is encrypted at rest and in transit. When we transmit any sensitive information our staff will utilize secure email. The transfer of any credentials which are not required to be immediately reset can be transferred via onetimesecret.com or saltify.io. Both services provide the ability to provide secure data one time and ensure that the data is no longer accessible after that. What data breach procedures we have in place.
We utilize numerous protective measures and implement a secure in depth approach to security.
Our authentication strategy is divided into 3 main categories. Systems that support SAML based authentication use that and tie back to our centralized IAM platform where they are protected and monitored by 2FA and log monitoring solutions. Systems that support centralized 2 Factor Authentication utilize that. Other systems employ all of the available security measures provided by the vendor and are reviewed quarterly for risk and possible system hardening.
Each system is only utilized for the purpose for which it was intended and all systems meet current and future recommendations for best practices. For example, our documentation and password management systems are separated to ensure that configurations are not stored together with passwords.
As a provider of IT security services, our employees pride themselves on staying up to date on the latest threats and countermeasures. We provide educational information and newsletters as well as emergency alerts when something new is detected. Employees are provided with advanced education in phishing, data integrity, secure transfers, and fraud detection.
Only the staff and/or contractors that need to access particular systems or data have access. Our business involves a high level of trust and cooperation between various teams including interfacing with other vendors that service the same client. We take the utmost care to ensure that everyone who needs to access privileged information or systems is able to do so securely and that all of their activity is logged.
Financial information is only accessible to the company founders and any requested changes are reviewed by 2 people.
Risk Assessments and assessments of security controls are carried out quarterly as are mitigation steps and system hardening.
We monitor our systems around the clock to ensure that each of them is secure and that our client information is safe. We utilize all the services which we have on offer and take the utmost care to protect ourselves and our clients. However, should the worst come to pass, we have internal policies and controls ready. We will immediately notify our clients of any incidents so they are aware that we have had a breach and provide information continuously as we gather it.
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